Refund Policy

At Grabmartindia.com, customer satisfaction is at the heart of everything we do.
If for any reason you’re not satisfied with your purchase, we offer a straightforward and fair refund policy.

Eligibility for Refunds

Refund requests must be initiated within 7 days of product delivery.

Items must be unused, undamaged, and returned in original packaging.

Refunds are only applicable for products sold and fulfilled by Grabmart India.

Refund Process

Email at grabmartindia@proton.me with your order ID, reason for refund, and product image.

Our team will verify your claim within 24–48 hours.

Once approved, the refund will be initiated within 5–10 business days.

Refunds are credited back to the original payment method used.

Non-Refundable Items

Digital products, gift cards, and perishable goods.

Personal hygiene or health-related items.

Items purchased during clearance or flash sales.

We reserve the right to decline a refund if the product has been used or damaged due to customer mishandling.

Our goal is to ensure every refund is handled fairly, transparently, and quickly.